Privacy

jili01 Privacy Policy – Your Data, Your Rights, Our Commitment

At jili01, we believe your personal information belongs to you. This policy explains exactly what data we collect, why we need it, how it's used, and what choices you have. No fine print games, no hidden clauses.

Last updated: June 2025
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Our Privacy Commitments to Every jili01 Player

Before you read the full policy, here's the short version of what jili01 promises every player regarding their personal data.

We Never Sell Your Data

jili01 does not sell, rent, or trade your personal information to third-party marketers. Your data is used to operate your account and improve your experience — nothing else.

Industry-Standard Encryption

All data transmitted between your device and jili01 is protected by SSL/TLS encryption. Your financial information is handled under the same security standards used by Philippine banks.

You Control Your Data

You have the right to access, correct, or request deletion of your personal data at any time. jili01 will respond to all data requests within the timeframes required by Philippine data protection law.

Minimal Data Collection

jili01 only collects information that is genuinely necessary to run your account, process payments, and comply with legal requirements. We don't collect data for the sake of it.

Compliant With Philippine Law

Our data practices comply with the Republic Act 10173, also known as the Data Privacy Act of 2012, and its implementing rules as enforced by the National Privacy Commission.

You'll Know If Something Changes

If we update this Privacy Policy in a way that materially affects your rights, jili01 will notify you via your registered email address or through a prominent notice on the platform.

01 Introduction

This Privacy Policy describes how jili01 (referred to as "jili01," "we," "us," or "our") collects, uses, stores, and shares information about you when you use jili01.best and any associated services, mobile experiences, or customer support channels.

By registering an account or continuing to use jili01, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, you should not use the platform. You are always free to contact our support team or exercise your data rights as described in Section 10 of this policy.

This policy applies to all personal data jili01 processes in connection with players in the Philippines. It is written in straightforward language because we believe you deserve to know exactly what happens with your information — not just a wall of legal text that nobody actually reads.

Key point:

Your trust is important to jili01. We only collect what we need, we protect what we hold, and we will always be transparent about any changes to how we handle your personal data.

02 Who We Are

jili01 operates jili01.best, an online gaming platform serving players in the Philippines. The platform offers a range of games including Color Game, Live Casino, NBA Betting, Fishing Games, Bingo, Sabong, and more.

jili01 is the data controller for all personal information collected through the platform. This means we determine the purposes and means of processing your personal data. We operate under a valid gaming licence and in compliance with applicable Philippine laws, including the Data Privacy Act of 2012 (Republic Act 10173).

For all data-related enquiries, you can reach us at support@jili01.best or through the live chat on the platform.

03 Data We Collect

jili01 collects personal data in several ways: information you provide directly when registering or using the platform, information generated automatically through your use of the service, and information received from third-party payment providers during transactions.

3.1 Information You Provide Directly

  • Full legal name and date of birth
  • Mobile number and email address
  • Username and password (password is stored in encrypted form only)
  • Government-issued ID details submitted for KYC verification
  • Payment account information (e.g., GCash mobile number, bank account name)
  • Communications you send to jili01 support, including live chat logs and emails

3.2 Information Collected Automatically

  • Device type, operating system, and browser version
  • IP address and approximate geographic location
  • Pages visited, games played, session duration, and click behaviour
  • Transaction history including deposits, withdrawals, and bet records
  • Login timestamps and session data

3.3 Information From Third Parties

When you make a deposit or withdrawal using GCash, Maya, BDO, BPI, UnionBank, or another supported payment method, jili01 receives confirmation data from those providers to process your transaction. This typically includes your name as registered with the payment provider and a transaction reference number. We do not receive or store your full payment credentials.

Note on KYC data: Identity documents submitted for Know Your Customer verification are stored securely and accessed only by authorised compliance personnel. They are not used for any purpose other than verifying your identity and meeting our regulatory obligations.

Data Category Why We Collect It Retention Period
Registration details Account creation and identity verification Duration of account + 5 years
KYC documents Regulatory compliance and fraud prevention 5 years from submission
Transaction records Payment processing and dispute resolution 7 years (legal requirement)
Game history Fair play monitoring and dispute resolution 3 years from last activity
Device and session data Security, fraud detection, platform improvement 13 months
Support communications Service quality and dispute history 3 years from last contact
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04 How We Use Your Data

jili01 uses your personal data for the following purposes:

4.1 Operating Your Account

This is the primary reason we collect most of your data. We need your registration information to create and maintain your jili01 account, process your deposits and withdrawals, verify your identity, and provide you with access to games and promotions.

4.2 Security and Fraud Prevention

jili01 uses device data, IP addresses, and behavioural patterns to detect and prevent fraud, account takeovers, money laundering, and other illegal activity. If our systems flag unusual behaviour on your account, we may temporarily restrict access while we investigate — this is to protect you as much as it is to protect the platform.

4.3 Regulatory Compliance

As a licensed gaming operator, jili01 is required by law to collect and retain certain records. This includes identity verification data, transaction records, and game history. These records may be requested by regulatory authorities and law enforcement agencies under applicable Philippine law.

4.4 Customer Support

When you contact jili01 support, we use your account information and communication history to respond to your enquiry, resolve disputes, and improve our service. Support conversations are stored for quality assurance purposes.

4.5 Platform Improvement

Aggregated and anonymised usage data helps jili01 understand which features players use most, where technical issues occur, and how the platform can be improved. This analysis does not involve identifying individual players.

4.6 Responsible Gaming Monitoring

jili01 uses play pattern data to identify signs of potentially problematic gambling behaviour. Where such patterns are identified, our responsible gaming team may reach out proactively to offer support tools. This is done with genuine care for player wellbeing, not as a commercial exercise.

05 Legal Basis for Processing

Under the Data Privacy Act of 2012, jili01 must have a lawful basis for processing your personal data. The basis we rely on varies depending on the purpose:

  • Contract performance: Processing your registration data and transaction records is necessary to provide the service you signed up for.
  • Legal obligation: KYC verification, anti-money laundering checks, and transaction record-keeping are required by Philippine gaming and financial regulations.
  • Legitimate interests: Fraud detection, security monitoring, and platform improvement are carried out in the legitimate interests of jili01 and its players, provided these interests are not overridden by your rights.
  • Consent: Where jili01 sends you marketing communications or uses non-essential cookies, we will ask for your consent first. You can withdraw consent at any time.

06 Data Sharing and Disclosure

jili01 does not sell your personal data. We share data only in the specific circumstances described below.

6.1 Payment Processors

To process your deposits and withdrawals, jili01 shares necessary transaction information with payment providers including GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, and card networks. These providers operate under their own privacy policies and are bound by financial industry data security standards.

6.2 Regulatory and Law Enforcement Authorities

jili01 will disclose personal data to regulatory authorities, the National Privacy Commission, or law enforcement agencies when required to do so by law, court order, or valid legal process. We cannot notify players in advance when such disclosure is legally prohibited.

6.3 Service Providers

jili01 works with third-party service providers for functions such as cloud hosting, fraud detection analytics, and customer support tools. These providers are contractually obligated to process your data only on jili01's instructions and in accordance with this Privacy Policy. They are not permitted to use your data for their own purposes.

6.4 Game Providers

Some games available on jili01 are supplied by third-party game developers. These providers may receive limited technical data (such as player session IDs) necessary to operate the game. They do not receive your full personal profile, financial information, or contact details.

Important: jili01 requires all third-party partners who process personal data on our behalf to sign data processing agreements and to maintain security standards appropriate to the sensitivity of the data they handle.

07 Cookies and Tracking Technologies

jili01 uses cookies and similar tracking technologies to operate the platform, maintain your session, and understand how players use the service. Here's what that means in practice:

7.1 Essential Cookies

These are cookies that jili01 cannot function without. They keep you logged in during your session, remember your preferences, and enable core platform features. You cannot opt out of essential cookies without affecting the platform's basic functionality.

7.2 Analytics Cookies

jili01 uses analytics tools to understand aggregate player behaviour — which pages are visited most, how long players stay, and where technical problems occur. This data is anonymised before analysis. You can opt out of analytics cookies via your browser settings.

7.3 Managing Cookies

You can control cookie settings through your browser. Most browsers allow you to view, delete, and block cookies. Note that blocking all cookies may cause some parts of jili01 to not work as expected. For guidance on managing cookies in your specific browser, check your browser's help documentation.

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08 Data Retention

jili01 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, and in compliance with applicable legal retention requirements. In practice, this means:

  • Account information is retained for the duration of your account and for five years after account closure.
  • Transaction and financial records are retained for seven years in compliance with Philippine anti-money laundering regulations.
  • KYC documents are retained for five years from the date of submission.
  • Game history is retained for three years from your last active session.
  • Support communications are retained for three years from the date of your last contact with us.
  • Device and session data is retained for 13 months.

When retention periods expire, data is securely deleted or anonymised so it can no longer be linked back to you. If you request account closure, your data is flagged for deletion at the next applicable retention milestone rather than deleted immediately, due to legal obligations.

09 Data Security

jili01 takes data security seriously. We implement a layered approach to protecting your personal information:

  • Encryption in transit: All data exchanged between your browser or app and jili01 servers is encrypted using TLS (Transport Layer Security) protocols.
  • Encryption at rest: Sensitive data stored on jili01 servers, including passwords and financial records, is encrypted at rest using industry-standard algorithms.
  • Access controls: Personal data is accessible only to jili01 staff who need it to perform their specific job functions. Access is logged and reviewed regularly.
  • Regular security audits: jili01 conducts periodic security assessments and penetration testing to identify and address vulnerabilities before they can be exploited.
  • Incident response: In the event of a data breach that affects your personal data, jili01 will notify affected players and the National Privacy Commission within the timeframes required by law.

While jili01 implements robust security measures, no system is completely immune to attack. You also play a role in keeping your account secure — use a strong, unique password, do not share your login details with anyone, and contact support immediately if you suspect your account has been compromised.

Your responsibility:

jili01 will never ask for your password via email, SMS, or live chat. If you receive any message claiming to be from jili01 and asking for your password, treat it as a phishing attempt and report it to us immediately.

10 Your Data Rights

Under the Data Privacy Act of 2012, you have specific rights regarding your personal data. jili01 is committed to honouring these rights. Here's what you're entitled to:

Right to Access

Request a copy of the personal data jili01 holds about you.

Right to Correction

Request correction of inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your personal data where retention is no longer legally required.

Right to Object

Object to processing based on legitimate interests or for direct marketing purposes.

Right to Portability

Request your personal data in a structured, commonly used, machine-readable format.

Right to Block

Request that processing of your personal data be suspended pending investigation of a complaint.

To exercise any of these rights, contact jili01 at support@jili01.best or through the live chat on the platform. We will respond to all data rights requests within 30 days. Where requests are complex or numerous, we may extend this period by a further 30 days, in which case we will notify you promptly.

If you believe jili01 has not handled your personal data appropriately, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

11 Children's Privacy

jili01 is an online gaming platform strictly for adults. The minimum age to register and play on jili01 is 21 years old, in accordance with Philippine gaming regulations.

jili01 does not knowingly collect personal data from anyone under the age of 21. If we become aware that personal data belonging to a minor has been submitted, we will delete it immediately and close the associated account. If you believe a minor has registered on jili01, please contact us at support@jili01.best so we can act promptly.

12 Third-Party Links

jili01.best may contain links to other websites operated by third parties, such as payment providers or regulatory bodies. These links are provided for your convenience only. jili01 is not responsible for the privacy practices of third-party websites, and this Privacy Policy does not apply to those sites.

We recommend that you review the privacy policy of any third-party website you visit from a link on jili01.best, particularly before submitting any personal information on those sites.

13 Changes to This Privacy Policy

jili01 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. The "Last updated" date at the top of this page will always reflect the date of the most recent revision.

For minor changes — such as clarifications or corrections — jili01 may update the policy without direct notification. For significant changes that materially affect your rights or how your data is used, jili01 will notify registered players via email or through a prominent notice on the platform before the changes take effect.

Continued use of jili01 after any policy update constitutes your acceptance of the revised terms. If you disagree with any changes, you may exercise your data rights or close your account by contacting support.

14 Contact Us

For any questions, concerns, or requests related to this Privacy Policy or how jili01 handles your personal data, please reach out through any of the following channels:

For questions about your account, deposits, or withdrawals, visit the Deposit and Withdrawal page or the FAQ. For information about responsible gaming tools and self-exclusion, visit our Responsible Gaming page. For general background on jili01, visit the About Us page.

Play at jili01 – Where Your Privacy Is Taken Seriously

Now that you know how jili01 handles your data, join over 500,000 Filipino players who trust the platform for their gaming entertainment. Registration is free and takes under two minutes.